Interested in a fun and fascinating career that connects you with world-famous attractions, delicious dining and captivating history? Richmond Region Tourism is the ideal place for you.

Convention & Sports Services Manager

Richmond Region Tourism, the official destination marketing and tourism organization for the Richmond Region, seeks a Convention & Sports Services Manager who will work with assigned sporting event planners, meetings and event professionals (clients) as well as RRT staff, local tourism, and business community members to strategically plan and provide tactical service support to make assigned conventions and sporting events successful and to maximize the economic impact for the Richmond region. The Manager must understand the amenities, attractions, service providers, venues, and other value added categories available for clients. He or she must be able to form and build mutually beneficial relationships with internal and external customers; use RRT’s customer relationship management (CRM) system for all communications and client/stakeholder interactions; serve as an effective liaison between clients, partners, and vendors; work with individuals with differing levels of professionalism/experience/personalities; and demonstrate strong customer service skills, including the ability to organize, problem-solve, prioritize, and meet deadlines.

The ideal candidate has a Bachelor’s degree and at least three years of experience in the hospitality industry, preferably in a customer service or meeting /event planning logistics role.  Some travel is required, occasionally overnight, and candidates must be willing to work long hours (including weekends) as required.

Click here for a complete job description and online application

Internship program 

Richmond Region Tourism is seeking an intern to assist all departments of Richmond Region Tourism.  Administration, Visitor Center, Community Relations, Marketing, Convention Sales & Services will all be areas in which the intern will support and work directly with staff. The ideal candidate must have strong computer skills, and be willing to work independently. Hours may vary and may include weekend event support for Convention Services. Familiarity with the Richmond Region attractions, restaurants and other tourist attractions is a plus.  Regular office hours are 8:30 a.m. - 5:00 p.m. Monday through Friday.  

Richmond Region Tourism welcomes all applicants for internships and believes they are important in preparing students for careers in the travel and tourism industry. Our internship program is geared toward:

  • College juniors, seniors and graduate-level students working for earned academic credit
  • Tourism, Parks & Recreation, Hospitality/Travel fields
  • Communication and PR fields

Intern Responsibilities

Create and edit speadsheets in Excel. Work with Word, PowerPoint and Outlook

Assist staff with research, marketing initiatives and social media updates

Stay informed of Richmond Region events, new attractions, restaurants, etc.

Have a positive attitude, willingness to work with a team of professionals

Design invitations, help update speciality brochures and online guides

Strong attention to detail and proofreading skills as well as great organizational skills

Maintain polite helpful relations with the general public at all times

Update RRT Customer Relationship Management (CRM) system as needed

Set up information booths for events and be able to work and break down the booths as well

Richmond Region Tourism is now accepting applications for one or two new interns this summer. Office hours are 8:30 a.m. - 5 p.m., Monday through Friday. All intern hours must be performed during that time frame. To apply for an internship, please use this link to submit your resume.