Privacy Policy

Information Collection and Use
Richmond Region Tourism (RRT) collects information from our users at several different points on our website. If you choose to offer us your e-mail address, name, address, phone or comments, we store this information in a tourism database, which is only accessible to RRT. Richmond Region Tourism does not sell or rent any collected information to any outside company or organization. Information about attractions, events, contests, surveys and special offers may be sent to you from RRT via our enewsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see our opt-out below.

A cookie is a piece of data stored on the user's hard drive on a computer, tablet, or mobile phone that collects information about the user and which may be collected from logins to third-party websites, including your general location (based on IP address and other location sources) and your interaction with advertisements and websites. Usage of a cookie is in no way linked to any personally identifiable information while on our site. For instance, by setting a cookie on our site, the user would not have to log in a password more than once, thereby saving time while on our site. If a user rejects the cookie, they may still use our site. The only drawback to this is that the user may be limited in some areas of our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site.

If you wish to opt out of cookies that allow us to serve our advertisements while you are in Richmond, VA, and collect aggregate information on arrivals, click here: "

Log Files
We use IP addresses to analyze trends, administer the site, track user's movement while on the site, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Content and Information Disclaimer
Content and information contained in this site have been compiled by Richmond Region Tourism, based on data submitted directly from local tourism promotion agencies and business entities. While a reasonable effort is made to ensure the accuracy of this information, all data is subject to change without notice. Travelers are advised to contact individual businesses or organizations to obtain information to their satisfaction before traveling. RRT does not endorse or recommend any specific facility or organization contained in this site.
This web site contains links to other sites. Please be aware that RRT is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this website.

Surveys & Contests
From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. During registration a user is required to give their contact information (such as name and email address). Other information requested may include contact information (shipping address and phone number), and demographic information (such as zip code, age level). It is optional for the user to provide demographic information (such as income level and gender), but encouraged so we can provide a more personalized experience on our site. Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Richmond Region Tourism will periodically send subscribers information on attractions, events, contests and special deals via our enewsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see our opt-out below.

Correction/Updating Personal Information
If a user's personally identifiable information changes (such as your zip code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user's personal data provided to us.

Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by using the unsubscribe link provided at the bottom of the email.

Notification of Changes
If we decide to change our privacy policy, we will post those changes on our privacy page so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will only use information in accordance with the privacy policy under which the information was collected.

All content of this website is the property of Richmond Region Tourism. Content and images may not be replicated or reused without written permission from RRT.